Customer Value Community (CVC) Webinar

Evolving Your Quarterly Business Reviews (QBRs) to Value Reviews

What’s Inside?

Morris Wallack, Senior Customer Success Executive, and Jennifer Kamber, Vice President of Customer Success at Ecosystems, discuss how Customer Success has evolved to quantify and communicate value to customers on an ongoing basis.
We dive into:
  • Elements of what makes a strong partnership success plan to build and retain relationships with high-level stakeholders
  • The evolution from operational Quarterly Business Reviews (QBRs) to strategic Value Reviews and why there is a need for change
  • Critical components of a strategic Value Review
Featured Speakers:
Morris Wallack

Morris Wallack
Senior Customer Success Executive

Jen Kamper_HS

Jennifer Kamper
Vice President of Customer Success
at Ecosystems

Access this webinar on-demand now to receive a downloadable guide and checklist to elevate your Business Reviews.

Full On-Demand Webinar

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This webinar was hosted by the Customer Value Community (CVC). Join over 1,600 of your peers in value management to learn best practices, share thought leadership, and expand your network. Learn more here.
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