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How to Drive Net Revenue Retention
(NRR) with Customer Value

During Gainsight & Ecosystems’ How to Drive Net Revenue Retention (NRR) with Customer Value webinar, we hear from Michael Plaskow, CPO of Ecosystems, Easton Taylor, Vice President of Customer Success at Gainsight, and Todd Massey, Director of Customer Success Operations at Delphix. Listen in as they discuss aligning sales and success around customer value and how organizations are using the strategic partnership between Ecosystems, the leading collaborative customer value management platform, and Gainsight, the leading customer success platform, to:

  • Engage customers around the value promised in presales
  • Document customers' desired business outcomes and KPIs
  • Track the value solutions deliver in real-time
  • Provide objective insights to retain must-keep customers
  • Expand accounts to drive NRR

Featured Speakers:

Mike Plaskow-2

Michael Plaskow
Chief Producer Officer
at Ecosystems

Easton Taylor-2

Easton Taylor
Vice President of Customer Success at Gainsight

Todd Massey-3

Todd Massey
Director of Customer Success Operations at Delphix

Full On-Demand Webinar

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This webinar was hosted by the Customer Value Community (CVC). Join thousands of your peers in value management to learn best practices, share thought leadership, and expand your network. Learn more here.
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