How to Drive Net Revenue Retention
(NRR) with Customer Value
During Gainsight & Ecosystems’ How to Drive Net Revenue Retention (NRR) with Customer Value webinar, we hear from Michael Plaskow, CPO of Ecosystems, Easton Taylor, Vice President of Customer Success at Gainsight, and Todd Massey, Director of Customer Success Operations at Delphix. Listen in as they discuss aligning sales and success around customer value and how organizations are using the strategic partnership between Ecosystems, the leading collaborative customer value management platform, and Gainsight, the leading customer success platform, to:
- Engage customers around the value promised in presales
- Document customers' desired business outcomes and KPIs
- Track the value solutions deliver in real-time
- Provide objective insights to retain must-keep customers
- Expand accounts to drive NRR
Featured Speakers:
Michael Plaskow
Chief Producer Officer
at Ecosystems
Easton Taylor
Vice President of Customer Success at Gainsight
Todd Massey
Director of Customer Success Operations at Delphix