Eco+Gainsight-1

 

April 19, 2023  |  12-1 PM ET

How to Drive Net Revenue Retention (NRR) with Customer Value

Join Michael Plaskow, CPO of Ecosystems, Easton Taylor, Vice President of Customer Success at Gainsight, and Todd Massey, Director of Customer Success Operations at Delphix as we explore strategies to drive customer retention and expansion.

Learn how organizations are using the strategic partnership between Ecosystems, the leading collaborative customer value management platform, and Gainsight, the leading customer success platform, to:

  • Engage customers around the value promised in presales
  • Document customers' desired business outcomes and KPIs
  • Track the value solutions deliver in real-time
  • Provide objective insights to retain must-keep customers
  • Expand accounts to drive NRR

You will also learn why Gainsight has selected Ecosystems as its in-house platform for value management, and how Gainsight has up-leveled its own value realization strategies.

Make sure to register even if you cannot attend, as we will send out an on-demand recording after the event to all registrants!

Featured Speakers

Easton Taylor-1

Easton Taylor
VP, Customer Success,
Gainsight

Mike Plaskow-1

Michael Plaskow
Chief Product Officer,
Ecosystems

Todd Massey-2

Todd Massey
Director of Customer
Success Operations,
Delphix

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