Customer Value Community (CVC) Webinar

End-to-End Customer Value Automation - Insights from Zuora


Featured Speakers


Brent Adamson

Global Head of Research & Communities


Chris Stennett

Global Senior Director of Value Consulting


Aaron Kerzner

Regional Vice President, Strategic Accounts

June 7, 2023  | 12-1 PM ET

Hear how Zuora implemented a best-in-class, end-to-end customer value management strategy in only six months, aligning marketing, sales, customer success, and product around a common value-based framework. We’ll also explore Zuora’s self-serve web experience, designed to enable customers to not only self-educate on the value of Zuora solutions but also track that value after purchase. 

Zuora will share practical insights into:

  • Improving lead qualification by allowing prospects to self-educate on Zuora’s value
  • Identifying both churn risk and expansion opportunities through value realization
  • Collaboratively defining/quantifying desired business outcomes and KPIs with prospective customers  
  • Aligning internal teams around a common definition of customer value by integrating Ecosystems, Salesforce, and Gainsight

Make sure to register even if you cannot attend, as we will send out an on-demand recording after the event to all registrants!

Register for Free Today